December 27, 2023

Mediline is taking over our Supported Living service in Liverpool

On 8th January, we’ll no longer be providing our Supported Living service in Liverpool. It will transfer over to a new provider called Mediline.  

Last year, we asked the people we support what they wish their home could be like. They told us all about the ideas they have for the future, and they sounded amazing. There’s nothing we want to do more than make those things happen – it’s really important to us that the people we support live their lives in the way they want to.  

It’s equally important to us that we’re able to pay our team fairly for the wonderful job they do. With the cost of living continuing to rise, we’ve continued to increase our team’s wages because it’s the right thing to do.  

But to be able to make the changes we want to make for the people we support and keep our team on a fair wage, we know we’d need a lot more money than what our commissioners are able to give us to provide the service. And as a charity, sadly we can’t afford to keep topping up the funds from our own money.  

It’s in our Big Plan to make wise decisions that keep PSS around for future generations, and with that in mind, we decided that if doing what’s right means we need to pass the baton over to another organisation who may have what’s needed to make that happen, that’s what we’ll do. 

That’s where Mediline come in, who Liverpool City Council have chosen to take over from us. They will take over from PSS on 8th January. 

At PSS we’ve been providing our Supported Living service in Liverpool for a long time. We’ve supported hundreds of people to live in a safe and happy home, with as much independence as possible. Our amazing, big-hearted team have consistently gone above and beyond to give the people they support the best experience with PSS, showing up for them through thick and thin, including during a worldwide pandemic when the Government asked millions of us to stay home.   

We’d like to say such a huge thank you to our Supported Living team for all they’ve given to us over the years. You’re all incredible, and we wish you all the very best for the future. We’re really going to miss the people we support, too, who we know so well. It’s been such a pleasure to support you all, and we wish you all the best.