Registered Service Manager – East Midlands

Job Ref:SLLSM032025
Location:Lincolnshire, NG34 7SR
Salary:£39,374
Hours:37

Service Manager (CQC Registered)- Shared Lives East Midlands including Lincolnshire
Salary: £39,374 per annum
Job Ref No: SLLSM112023
Hours: 37hrs
Location: PSS Shared Lives, 10b Market Place, Sleaford, Lincolnshire, NG34 7SR.
Contract type: Unlimited 

What’s Shared Lives all about?

Shared Lives is a little bit like fostering, but with the big difference that it’s for adults who want to live as independently as possible. The people we support move in with our carers and their families, becoming part of normal family life.

Our Shared Lives carers support people who need extra help with daily things like cooking, cleaning, ironing and getting out and about to the shops, and they support people who might need a bit more complex support, like personal care or support with getting around. There are lots of different types of people using Shared Lives. It could be someone with a learning disability, mental health needs or people moving on from a different type of care. Our big-hearted Shared Lives team work very hard to make sure people are well matched, that both Shared Lives carers and supported people feel supported and – most of all – that everyone is happy.

What you’ll do

As registered manager for our East Midlands service you’ll have an important job to do – to develop the Shared Lives service in the region and make sure everything runs smoothly.

Your main job will be keeping all the plates spinning, looking after all the important operational stuff that goes into managing the scheme. You’ll be responsible for running the service in line with the requirements set out by CQC Registration and Inspection. As well as making sure that we support people to achieve excellent outcomes, you’ll have the key role in ensuring that the financial management is strong so that all our budget targets are met. You’ll also produce reports and newsletters of the highest standard.

To do this job well, you’ll need:

A big picture view

You’ll keep a beady eye on our overall strategic plan or as we call it, The Big Plan’. You’ll lead on the development of the service plan and help us get stuff done. You’ll put effective systems in place, monitor these, work with the people we support and our UK teams and identify ways that we can get even better at what we do.

A people person approach

You’ll rally the troops, instil a positive and productive attitude across our teams and support everyone to be the best version of themselves for the benefit of the people we support.

A strong business balance

As well as making sure people are happy and well supported, we also need to make sure our services are sustainable and can stick around for the long haul. You’ll work hard on counting the pennies, maximising our resources and promoting our service far and wide so that it can grow.

A driving license and use of a car

As Shared Lives arrangements require regular visits, some of which are in rural areas with no access to public transport routes

Candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role

Before you apply, we just want to let you know some key information about our selection process.

We have an Equality, Diversity and Inclusion (EDI) Policy which aims to eliminate discrimination in employment and our candidates are selected on merit only, which means they’ll be given equal opportunities irrespective of age, disability, gender, sexual orientation, marital status, race, religion or belief.

Once you click to apply, you’ll be taken to our external recruitment platform called ‘Applied’. Applied are the only hiring software with diversity and fairness built into every step of the process and we’re very proud to partner with them to help us deliver a non-bias recruitment experience.

Once you register your details on the site, you’ll be asked for your EDI information such as your age, gender, ethnicity etc. You’ll also be asked questions around whether your parents went to university and whether you had free meals at school which help them to measure socio-economic factors. These questions are set by Applied experts based on extensive research and expertise and you can find out more about this here.

This information is completely anonymised, and we never see answers linked to a candidate’s name, so it doesn’t form any part of our decision-making. We only receive combined data about an applicant pool (and only when there’s enough applicants to ensure that answers can remain anonymous). We report on this data every quarter to helps us identify if there’s anything in our process that harms the chances of success for candidates from minority groups and any possible steps to help improve this.

If you still prefer not to answer, that’s no problem at all as there’s also an option to select ‘prefer not to say’.

The only EDI related information that we will see about you is if you tell us that you have any reasonable adjustments needed at any part of our process.

Please feel free to get in touch with us if you have any questions about the above by emailing [email protected] or calling our team on 0151 702 5555.

We also welcome any feedback you might have about our approach so there’ll be plenty of opportunities for you to give this as part of the process.

Key dates

  • Closing date – Friday 21st March 2025

View our job description

View our candidate pack

View Recruitment of Ex-offenders Statement

⇒Click here to apply!⇐

PSS values the importance of Diversity