Support Worker – Supported Living (Queens Drive)

Job Ref:QDSW062021
Salary:£9.06 per hour

Support worker – Supported Living
Salary: £9.06 per hour
Job Ref No: QDSW062021
Hours: 38
Location: Liverpool
Contract type: Unlimited

PSS in a nutshell

At PSS, we’ve got an important job to do; and that’s to help people make the most of their lives. Whether you’re working directly with the people who use our services, or behind the scenes in one of our offices, every day you’ll be helping to make other people feel happier, healthier and more supported.

We’re a social enterprise or, as we like to call it – a ‘business with a heart’. This means that all the money we make goes back into finding new ways to help people. Our aim is simple; we want to help people change their lives for the better – no matter what life throws at them. We’ve got offices across Merseyside, Wales, Manchester, Norfolk and Suffolk and the Midlands, where we’re making our stamp.

What’s our Supported Living service all about?

We have homes in Liverpool where people can live safely in their own flat or live with other people in a house. People living in one of our Supported Living arrangements can live as independently as you want to. They’ll have a support worker who can give them as much or as little support as they want and need. This could be adults with a learning disability, an older person who may need some support around the home, someone experiencing mental health struggles, somebody going through substance misuse or a young adult who needs support.

The support offered is completely person-centred and built around the individual person, their needs and goals for the future. Support workers can work with that person to help them develop new skills and become independent, manage their money and apply for benefits, access health and social care services, gain employment, get involved in the community, manage their emotions, take their medications, look after their personal care. It’s all about helping people feel safe, happy and well.

Who are we looking for?

We’re on the hunt for someone who has a big heart, is open-minded, genuine, determined and professional. The perfect candidate will be positive with a can-do approach and will be committed to providing excellent support.

 Meet Paul*

 I’m Paul, I have an acquired brain injury and complex needs. I live in my family home and that’s where you will support me. I have someone supporting me 24 hours a day, 7 days a week, split between two PSS staff. That’s including evenings, weekends, waking nights and bank holidays. I have a big passion for Liverpool Football Club and love watching them play – especially when they’re winning! I love getting out and about in the car and spend loads of time in my caravan in Chester.

 I need someone to support me with:

 Everything that I’m not able to do for myself – which includes my personal care.

  • I love spending time at my caravan so need someone who can drive me there (I have my own car).
  • Watching my beloved reds is my favourite thing to do. Don’t worry, I don’t mind if you’re a blue (as long as you don’t mind a bit of friendly banter).
  • Finding new ways to enhance my life and my day – things like new sensory techniques.

 What you’ll do

As a support worker, you’ll be a busy bee, getting out and about and planning your days around the person you support, their hopes and their dreams. You’ll empower people to attend groups, enjoy activities and plan trips that can support them to learn new skills, feel more confident and independent and – most of all – to lead life their way.

The role’s all about; creating opportunities, developing relationships and building trust with the people you support. You’ll support individuals to play an active role within their communities and help them to achieve their goals. As Ann Marie explains below, nothing comes close to the feeling you get when you are helping to change someone’s life:

‘I love that the job is different every day. This is not your usual 9 to 5, its more personal you can build meaningful relationship with people. The job is rewarding in itself and I love knowing that I make a difference in someone’s life’ Ann Marie, Support Worker 

We’re on the hunt for someone who has a big heart, is open-minded, genuine, determined and professional. The perfect candidate will be positive with a can-do approach and will be committed to providing excellent support.

Previous experience is not essential; you’ll receive access to our extensive training programme which will enable you to gain all the skills and knowledge you need to be excellent at your job. We’ll also make sure you get a comprehensive induction and our experienced staff team will support you in your journey with us.

To ensure the delivery of a flexible, responsive service which can adapt to changes in each individual’s level of need and which provides a continuous presence. Successful candidate will provide a waking night service which enables people to stay safe and protected from harm.

 *name changed to respect privacy.

We offer a range of benefits

  • Access to the Employee Assistance Programme
  • Medicash
  • Costco Wholesale membership
  • Company pension scheme
  • Discounted gym membership
  • Retail discounts

A full UK driving licence is an essential requirement for this role.

Please note: because you will be working with people who may have complex health needs that increase their vulnerability to Covid-19, you will usually be expected to have your covid-19 vaccinations.  If your circumstances mean you are unable to have the vaccine please discuss this with us’

Key dates

  • Closing date – 24th June 2021

View Job Description

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View Recruitment of Ex-offenders Statement

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Download our Monitoring Form

Please email your completed application and monitoring form to

PSS values the importance of Diversity