Support Worker – Supported Living (Newby House)

Job Ref:NHSW072021
Salary:£9.06 per hour

Support worker – Supported Living (Newby House)
Salary: £9.06 per hour
Job Ref No: NHSW072021
Hours: 24
Location: Liverpool
Contract type: Unlimited

PSS in a nutshell

At PSS, we’ve got an important job to do; and that’s to help people make the most of their lives. Whether you’re working directly with the people who use our services, or behind the scenes in one of our offices, every day you’ll be helping to make other people feel happier, healthier and more supported.

We’re a social enterprise or, as we like to call it – a ‘business with a heart’. This means that all the money we make goes back into finding new ways to help people. Our aim is simple; we want to help people change their lives for the better – no matter what life throws at them. We’ve got offices across Merseyside, Wales, Manchester, Norfolk and Suffolk and the Midlands, where we’re making our stamp.

What’s our Newby House service all about?

Newby House is part of our Supported Living service in Liverpool; it’s a mental health reablement service based in Halewood. The service supports people to manage their mental health diagnosis and live happy, healthy lives. Newby offers a safe and supportive space for our tenants to live until they feel ready and able to live independently. Our awesome team support people to grow in confidence and manage their mental health challenges in daily life, to access their local community, to achieve their goals and to live life.

Meet Anna*

Anna* who has lived at Newby House for a few years struggles with complex mental health challenges which were only heightened by the pandemic. In 2020, she was detained under the Mental Health Act for her safety and stayed in hospital for twelve months in order for specialists to assess her needs. The advice was that Anna could no longer live within the community because of the risks this might present.

Knowing Anna well, our team at Newby were saddened by this decision. They didn’t believe this was the best option for Anna. So, rather than accepting this, they set-out to make a plan for Anna’s happiness with the full support of the local authority. They stopped at nothing to make this happen, looking at ways to support her to live the independent life she wanted with all the support she needed. And by working closely with Anna that’s exactly what they achieved.

Anna is so grateful to the team who refused to turn their back on her and she’s been thriving back in her home at Newby House ever since, managing her own medication and daily routine and making plans for the future. The next step for Anna is finding a place of her own in the local community with the support of a fabulous team who care so much about her.

What you’ll do as a support worker

We’re on the hunt for someone who has a big heart, is open-minded, genuine, determined and professional. The perfect candidate will be positive with a can-do approach and will be committed to providing excellent support.

The main responsibilities of the role will include; creating opportunities, developing relationships and building trust with the people you support. You’ll support individuals to play an active role within their communities and help them to achieve their goals.

You’ll be based at Newby House in Halewood, Liverpool supporting people directly in their temporary home and also out in the community. You’ll engage with tenants and work with them to create and get involved with holistic activities that benefit their wellbeing.

Previous experience is not essential; you’ll receive access to our extensive training programme which will enable you to gain all the skills and knowledge you need to be excellent at your job. We’ll also make sure you get a comprehensive induction and our experienced staff team will support you in your journey with us.

We offer a range of benefits

  • Access to the Employee Assistance Programme
  • Medicash
  • Costco Wholesale membership
  • Company Pension Scheme
  • Corporate gym membership
  • Retail discounts
  • Access to Gr8 Support Movement

Please note: because you will be working with people who may have complex health needs that increase their vulnerability to Covid-19, you will usually be expected to have your covid-19 vaccinations.  If your circumstances mean you are unable to have the vaccine please discuss this with us’

Key dates

  • Closing date – 26th July 2021

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View Recruitment of Ex-offenders Statement

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Please email your completed application and monitoring form to

PSS values the importance of Diversity