Project worker: The Big 100

Project worker: The Big 100 – Business Development and Innovation service
Job ref: PW100
Location: Eleanor Rathbone House, Unit 16 Connect Business Village, 24 Derby Road, Liverpool, L5 9PR
Hours: 37
Contract type: Fixed term – 6 months
Salary: £18,473 pro rata per annum

Do your organisational skills give Mary Poppins a run for her money? Are you a real people person who loves hearing people’s life stories? Does getting knee deep in history and heritage make you tick?

Fancy coming to help us shout about one of Liverpool’s best kept secrets? We’re looking for a project worker to be our right-hand organiser, story hunter, evaluator, book put-together-er and general reliable pair of hands throughout our 100th birthday celebrations.

What’s the big deal with The Big 100? PSS history in a very small nutshell 

Founded by the wonderful Eleanor Rathbone back in 1919, PSS has always been a firecracker. Our founding motto was: ‘a society for any citizen in difficulty’ – and that is exactly what we were, and what we are today. For the last 100 years, we’ve been providing services that change people’s lives for the better – no matter what life throws at them.

From our Liverpool home, we’ve been responsible for starting a whole host of social movements, believing in and passionate about making sure all people matter and moving and shaking the first services of their kind across many different disciplines of social care (we kicked off a ton of recognisable names – from Age UK, Legal Aid and the Citizens’ Advice Bureau to Relate and Riverside Housing). And we’re still powering on today, with over 20 different services across Liverpool, Manchester, Wales, Lincolnshire, the Midlands, Norfolk, Suffolk and the Isle of Man where we’re making our mark.

What’s the Big 100 then?

Despite an impressive assortment of social care and health breakthroughs (that can be in some part accredited to little old us), we’ve always remained very humble in our approach. And so, as we celebrate a rather big milestone (turning 100 and all that) we thought it was time to go big!  So we’re fittingly adopting our loudest, proudest bit of centenary cheer and calling this year ‘The Big 100’. It’s a title that we certainly need to live up to and we’ve got a whole programme of events planned to make the year dazzle brighter than one of Jay Gatsby’s gatherings (our oats were first sewed in his 1920s heydays, after all).

We’ve won some National Heritage Lottery funding to support us with this year-long extravaganza, and we’ve put it to good use. We’re releasing a little film about PSS, we’re launching an art exhibit in the Museum of Liverpool, doing a PSS-hosted social debate series and publishing of a collection of PSS stories, all inspired by the people we’ve supported through the ages.

Why we need a Big 100 project worker

Our main aim is to use our centenary year to really get the word out there about our heritage and what we do. We want to bottle up the essence of PSS through a number of projects: our book, our exhibition, our debates series and our film, and use them to shout loud and clear about what we do and how our heritage has changed the face of health and social care. However, our communications team is teeny tiny, so we need someone who can stand with them shoulder-to-shoulder and help out:

  • You’ll capture little ‘pieces of PSS’ by going out to meet people who have used PSS services in the past, interviewing them and helping them feel relaxed and comfortable enough to be open about their stories. You’ll need to be a right good listener, and fascinated by people. Working with the project manager, you’ll collate these personal stories, picking out the most poignant tales and retelling these in an impactful way. You’ll also be able spot the most charismatic of characters, those whose stories would really sparkle on camera.
  • You’ll empower PSS staff to support people to share their stories and upskill a group of ‘PSS reporters’.
  • You’ll get knee-deep in the PSS archives, rooting out all the best little gems for us to shout about (don’t worry, we’re not expecting Time Team standards – but a good old bit of enthusiasm and determination to dig up some gold wouldn’t go amiss).
  • You’ll need to completely understand our brand and make sure this is present in all our centenary communications.
  • You’ll support the project team with special centenary events including a book launch, documentary premiere and art exhibition launch but there’ll also be events popping up around our services that you might need to muck in and support with too.
  • Some of the ways we’ve supported with shaping the social care landscape are still very relevant today. To showcase this we’ll be hosting some centenary debate style events, alongside some other special guests and facilitators. You’ll be a big part of organising these, inviting as many relevant people as possible and engaging with people before during and after the event to maximise its potential impact.
  • You’ll be supporting the communications team, the project team and the wider PSS team, documenting enquiries, scheduling appointments, controlling the project diary and keeping people aware of all that’s happening.
  • As well as generally having a ball in our 100th year, we’ve also got some important targets we’d like to cross off the list. We’ll need a hand with tracking how we’re getting on with these and you’ll keep a firm eye on our progress along the way.
  • You’ll also assist the project team with completing any important evaluation reports and KPIs for the project in line with our HLF application and outcomes.
  • We need to be as cost-effective as possible and you’ll have a good grasp on this, ensuring we consider everything carefully and budget well across the entire six months.

What are we after?

We’d like to find someone who:

  • Has fab listening skills and can make people feel heard
  • Has even more fab people skills (kinds of goes hand-in-hand); able to get on someone’s level, make them feel at ease and be themselves
  • Is super organised and loves a meaty project to sort out
  • Is good with events and thinks they’d make a cracking event planner
  • Knows a thing or two about words (with a minimum of a C in GCSE English) and feel confident to write/transcribe stories about PSS history clearly, ready for us to stick in our book
  • Loves the idea of burying themselves in all of our old (but very exciting) archives and delving deep into the stories of the past
  • Works brilliantly in a team
  • Doesn’t take themselves too seriously and loves a laugh
  • Is really passionate about what we’ve achieved and can get right behind our centenary project

Fancy it?

If this sounds like something that’s right up your street, why not take a look at the job description and person spec? If you think you might fancy applying, have a look through our candidate pack first – it’ll help you decide whether we’re a good fit for you.

Here at PSS it’s as much about who you are as what we do, so do make sure you tell us about your personality in your application. Be you – that’s who we’re interested in.

Candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role

Closing date for applications: Wednesday 24th April 2019
Interview date: Tuesday 30th April 2019

View Our Candidate Pack
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Please email your completed application and monitoring form to

PSS values the importance of diversity