Apprentice Learning & Development Assistant – L&D

Job Ref:LDA082021

Apprentice Learning & Development Assistant – L&D
Job Ref No: LDA082021
Hours: 37hrs
Location: Eleanor Rathbone House, 24 Derby Road, Liverpool, L5 9PR
Contract type: Fixed Term until 31st March 2023

PSS in a nutshell

At PSS, we’ve got an important job to do; and that’s to help people make the most of their lives – whatever life throws at them. Whether you’re working directly with the people who use our services, or behind the scenes in one of our offices, every day you’ll be helping to make other people feel happier, healthier and more supported.

We’re a social enterprise or, as we like to call it – a ‘business with a heart’. This means that all the money we make goes back into finding new ways to support people. We’ve got offices across Merseyside, Wales, Manchester, Lincolnshire, the Midlands and Norfolk and Suffolk, where we’re making our stamp.

What’s our learning and development team all about?

In 1919 we celebrated our 100th year of supporting people from many different walks of life. And there’s no big secret to why we’re looking this great at 102. It’s a product of our genuine, determined, open-minded, professional and big-hearted staff, who absolutely smash it for the people who matter most – those we support. Our brilliant learning and development team are the powerhouse behind this; providing our teams all over the organisation with the tools, the knowledge and the confidence they need to keep on being the best they can be in their roles and as people.

What you’ll do as a learning and development apprentice

From little seeds grow big oaks and as our learning and development apprentice you’ll nurture these seeds.

You’ll be the Edward Scissorhands of the learning world, pruning all of our learning records into shape with precision and keeping an eye on how individual people are progressing. You’ll make sure all our learning data is carefully managed, particularly by updating and maintaining our learning management system- Learning Pool. By doing this, you’ll be supporting people to meet their individual targets, along with supporting the really big-picture stuff – us hitting our service and organisational objectives.

In return we’ll help you to blossom by providing the option to learn and develop yourself on a level three learning and development qualification. Once you’ve completed this you’ll be able to apply for CIPD membership. The things you’ll do towards this will include:

  • Supporting the learning and development team by assisting our L&D business partner to run the LMS effectively. That means keeping all the i’s dotted and all the t’s crossed to make sure we meet all the criteria that the people who monitor us look for. Making sure our external regulators are happy is very important.
  • Supporting the admin stuff behind the LMS. So that’s all about adding people to courses, creating sign-in lists, updating attendance records and running reports that the organisation needs to keep an eye on things.
  • Being the host with the most. You’ll support the team to arrange learning and development workshops online and offline, booking this into diaries, making sure people have the resources they need, contacting people who’ll be coming to training, sending out invites and information and doing this in a timely fashion.

You’ll need:

  • To be a real people person. We’re looking for someone who can build and maintain good relationships with people right across PSS as well as other external suppliers.
  • Experience of working in an office environment and strong MS Office skills – Outlook, Word and Excel.
  • A fire in your belly. Self-belief and drive, along with a positive and ‘can do’ attitude

Candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role

If you would like to have an informal chat about the role, please contact Laura Curran, Head of Learning & Development (

Key dates

  • Closing date – 17th September 2021

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PSS values the importance of Diversity