Thorough impact report enables us to understand what we’re doing that works and where we need to make changes. Impact can come in many forms; social, economical, practical and even emotional.
To us, quality is about people having a good experience of support; providing services that are safe; and providing services that are effective i.e. have a real impact on people’s lives.
Everyone likes their work to be recognised and our teams are no different. We’ve won a variety of local and national awards over recent years.