If our teams are doing really well, we’d love you to get in touch and let us know. We also need you to tell us if the service you receive isn’t to our high standards, or when you’d like to make a complaint.
If you don’t feel safe when using one of our services, it’s really important that you let us know.
If you’d like us to reply to you
If you’d like us to come back to you with a response to your concern, complaint or feedback, please tell us your personal details so that we’re able to contact you. Don’t worry, you don’t have to do that if you’d like to tell us something without us knowing who you are.
Please remember, though, that if you don’t tell us who you are and give your contact details, we won’t be able to come back to you about your feedback.
Sometimes we may need to contact you to get a bit more information from you. If we don’t have your contact details, it may means we can’t investigate fully, because we don’t have some specific details we need.
Tell us what you think
If you have thoughts or opinions about our services, we’d really like you to tell us by filling out the form below, or by emailing email@example.com.